Get in Touch
Reach out to us. We’re here to assist you and answer your queries.
Contact Us
Find our contact details and get in touch with our team for any assistance or inquiries.
Address
2360 Hood Avenue, San Diego, CA, 92123
Phone
202-555-0188
Frequently Asked Questions
Answers to common queries about our services and how we can assist you.
How can I place an order?
To place an order, simply browse our website, select your desired items, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and your order will be processed.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. At checkout, you will have the option to choose your preferred payment method.
How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days, and delivery can take anywhere from 3-10 business days. You will receive a tracking number once your order has been shipped.
Do you offer international shipping?
Yes, we offer international shipping to selected countries. During the checkout process, you will be able to see if your country is eligible for shipping. Please note that additional customs fees or taxes may apply upon delivery, which are the responsibility of the recipient.
What is your return policy?
We have a 30-day return policy. If you are not satisfied with your purchase, you can return it for a refund or exchange within 30 days of receiving your order. Please reach out to our customer service team to initiate the return process.
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the couriers website.
Is there a lifetime warranty?
Life Warranty: GoTapx NFC cards are covered against defects for life. If issues arise, we’ll replace them at no extra cost.
Claiming Warranty: Contact us with any issues to initiate a replacement process.
With our guarantee and warranty, you can buy with confidence, assured of quality and support.
**Please note that for all returns and warranty claims, the customer is responsible for covering the shipping costs.**
How does GoTapx’s 30-day money-back guarantee work?
I provide 30-Day Guarantee: If you’re unsatisfied with your card purchase within 30 days, we’ll issue a full refund.
Please note that for all returns and warranty claims, the customer is responsible for covering the shipping costs.